{"id":286331,"date":"2024-06-21T11:15:49","date_gmt":"2024-06-21T09:15:49","guid":{"rendered":"https:\/\/atena.sk\/blog\/10-veci-ktere-by-pecovatele-nikdy-nemeli-delat-behem-telefonickeho-pohovoru\/"},"modified":"2024-07-08T15:33:16","modified_gmt":"2024-07-08T13:33:16","slug":"10-veci-ktere-by-pecovatele-nikdy-nemeli-delat-behem-telefonickeho-pohovoru","status":"publish","type":"post","link":"https:\/\/atena.sk\/blog\/cs\/10-veci-ktere-by-pecovatele-nikdy-nemeli-delat-behem-telefonickeho-pohovoru\/","title":{"rendered":"10 v\u011bc\u00ed, kter\u00e9 by pe\u010dovatel\u00e9 nikdy nem\u011bli d\u011blat b\u011bhem telefonick\u00e9ho pohovoru"},"content":{"rendered":"\n

Telefonick\u00e9 rozhovory hraj\u00ed v procesu n\u00e1boru pe\u010dovatel\u016f kl\u00ed\u010dovou roli. Dobr\u00fd telefonick\u00fd pohovor m\u016f\u017ee v\u00e9st k nab\u00eddce pr\u00e1ce. Mnoho pe\u010dovatel\u016f se v\u0161ak dopou\u0161t\u00ed b\u011b\u017en\u00fdch chyb, kter\u00e9 je o tuto p\u0159\u00edle\u017eitost mohou p\u0159ipravit. Atena<\/a>, va\u0161e d\u016fv\u011bryhodn\u00e1 person\u00e1ln\u00ed agentura, je zde, aby v\u00e1m pomohla se t\u011bmto chyb\u00e1m vyhnout. Zde je deset v\u011bc\u00ed, kter\u00e9 by pe\u010dovatel\u00e9 nem\u011bli b\u011bhem telefonick\u00e9ho pohovoru d\u011blat.<\/p>\n\n\n\n

1. Nep\u0159ipravenost<\/h2>\n\n

Nikdy neza\u010d\u00ednejte telefonick\u00fd rozhovor bez p\u0159\u00edpravy. Zjist\u011bte si, o jakou pozici pe\u010dovatele se uch\u00e1z\u00edte, v\u010detn\u011b typ\u016f p\u00e9\u010de, kterou budete poskytovat. P\u0159ipravte si k nahl\u00e9dnut\u00ed sv\u016fj \u017eivotopis a seznam relevantn\u00edch zku\u0161enost\u00ed. P\u0159ipravenost ukazuje, \u017ee svou pr\u00e1ci mysl\u00edte v\u00e1\u017en\u011b a jste p\u0159ipraveni vyhov\u011bt pot\u0159eb\u00e1m sv\u00fdch budouc\u00edch klient\u016f.<\/p>\n\n

2. Ignorov\u00e1n\u00ed pl\u00e1novan\u00e9ho \u010dasu<\/h2>\n\n

V\u017edy dodr\u017eujte pl\u00e1novan\u00fd \u010das pohovoru. Pozdn\u00ed p\u0159\u00edchod na pohovor nebo \u00fapln\u00e9 vynech\u00e1n\u00ed pohovoru p\u016fsob\u00ed \u0161patn\u00fdm dojmem. Nastavte si p\u0159ipomenut\u00ed a ujist\u011bte se, \u017ee m\u00e1te telefon nabit\u00fd a p\u0159ipraven\u00fd. Dochvilnost je v o\u0161et\u0159ovatelstv\u00ed kl\u00ed\u010dov\u00e1, proto\u017ee spolehlivost a pl\u00e1nov\u00e1n\u00ed \u010dasu jsou nezbytn\u00e9 pro poskytov\u00e1n\u00ed d\u016fsledn\u00e9 p\u00e9\u010de.<\/p>\n\n

3. Pou\u017e\u00edv\u00e1n\u00ed neform\u00e1ln\u00edho jazyka<\/h2>\n\n

Vyvarujte se pou\u017e\u00edv\u00e1n\u00ed slangu nebo p\u0159\u00edli\u0161 neform\u00e1ln\u00edho jazyka. Telefonick\u00fd rozhovor je form\u00e1ln\u00ed interakce a profesion\u00e1ln\u00ed jazyk je nutnost\u00ed. Mluvte srozumiteln\u011b a zdvo\u0159ile a pou\u017e\u00edvejte v\u00fdrazy, kter\u00e9 se vztahuj\u00ed k o\u0161et\u0159ovatelstv\u00ed. Odborn\u00fd jazyk ukazuje, \u017ee jste p\u0159ipraveni efektivn\u011b komunikovat s klienty a jejich rodinami.<\/p>\n\n

4. Maj\u00ed hluk na pozad\u00ed<\/h2>\n\n

Ujist\u011bte se, \u017ee jste b\u011bhem pohovoru v klidn\u00e9m prost\u0159ed\u00ed. Hluk v pozad\u00ed m\u016f\u017ee rozptylovat pozornost v\u00e1s i tazatele. Najd\u011bte si klidnou m\u00edstnost, kde v\u00e1s nikdo nebude ru\u0161it. Klidn\u00e9 prost\u0159ed\u00ed je d\u016fkazem, \u017ee m\u016f\u017eete vytvo\u0159it klidnou atmosf\u00e9ru pro ty, o kter\u00e9 pe\u010dujete.<\/p>\n\n

5. Multitasking<\/h2>\n\n

B\u011bhem telefonick\u00e9ho rozhovoru nikdy neprov\u00e1d\u011bjte v\u00edce \u00fakol\u016f. Soust\u0159e\u010fte se v\u00fdhradn\u011b na konverzaci. Prov\u00e1d\u011bn\u00ed jin\u00fdch \u00fakol\u016f m\u016f\u017ee p\u016fsobit nezaujat\u011b a neprofesion\u00e1ln\u011b. T\u00edm, \u017ee se p\u00e9\u010di v\u011bnujete naplno, d\u00e1v\u00e1te najevo, \u017ee ch\u00e1pete, jak d\u016fle\u017eit\u00e9 je soust\u0159ed\u011bn\u00ed a nasazen\u00ed.<\/p>\n\n

6. Pomluva p\u0159edchoz\u00edch zam\u011bstnavatel\u016f.<\/h2>\n\n

Mluvit negativn\u011b o p\u0159edchoz\u00edch zam\u011bstnavatel\u00edch nebo zam\u011bstn\u00e1n\u00edch je velmi nevhodn\u00e9. Vzbuzuje to dojem, \u017ee by s v\u00e1mi mohlo b\u00fdt obt\u00ed\u017en\u00e9 spolupracovat. Z\u016fsta\u0148te pozitivn\u00ed a zam\u011b\u0159te se na to, co jste se nau\u010dili z p\u0159edchoz\u00edch zku\u0161enost\u00ed, nap\u0159\u00edklad na konkr\u00e9tn\u00ed dovednosti nebo techniky, kter\u00e9 jste zvl\u00e1dli. Pozitivn\u00ed p\u0159\u00edstup se dob\u0159e odr\u00e1\u017e\u00ed na va\u0161\u00ed povaze a ukazuje, \u017ee v\u00fdzvy spojen\u00e9 s p\u00e9\u010d\u00ed zvl\u00e1dnete s jistotou.<\/p>\n\n

7. Poskytov\u00e1n\u00ed nejasn\u00fdch odpov\u011bd\u00ed<\/h2>\n\n

Vyvarujte se neur\u010dit\u00fdch odpov\u011bd\u00ed. Bu\u010fte konkr\u00e9tn\u00ed a pokud mo\u017eno uv\u00e1d\u011bjte p\u0159\u00edklady. Diskutujte o konkr\u00e9tn\u00edch zku\u0161enostech s p\u00e9\u010d\u00ed, nap\u0159\u00edklad o tom, jak jste zvl\u00e1dli n\u00e1ro\u010dnou situaci s pacientem nebo jak jste zlep\u0161ili kvalitu jeho \u017eivota. Jasn\u00e9 a podrobn\u00e9 odpov\u011bdi pomohou personalistovi pochopit va\u0161i kvalifikaci a zku\u0161enosti.<\/p>\n\n

8. Nekladen\u00ed ot\u00e1zek<\/h2>\n\n

V\u017edy si p\u0159ipravte n\u011bkolik ot\u00e1zek, kter\u00e9 m\u016f\u017eete personalistovi p\u0159i pohovoru polo\u017eit. T\u00edm d\u00e1te najevo sv\u016fj z\u00e1jem o pr\u00e1ci a spole\u010dnost. Ptejte se na specifick\u00e9 pot\u0159eby pacient\u016f, pracovn\u00ed prost\u0159ed\u00ed nebo podporu a \u0161kolen\u00ed pro pe\u010dovatele. Zapojen\u00edm se do rozhovoru s tazatelem prok\u00e1\u017eete sv\u00e9 odhodl\u00e1n\u00ed poskytovat vynikaj\u00edc\u00ed p\u00e9\u010di a neust\u00e1le se vzd\u011bl\u00e1vat.<\/p>\n\n

9. Jednejte bez nad\u0161en\u00ed<\/h2>\n\n

Projevte nad\u0161en\u00ed pro danou pozici a spole\u010dnost. Monot\u00f3nn\u00ed hlas m\u016f\u017ee p\u016fsobit nez\u00fa\u010dastn\u011bn\u011b. Usm\u00edvejte se p\u0159i mluven\u00ed; zm\u011bn\u00edte t\u00edm t\u00f3n a budete p\u016fsobit pozitivn\u011bji a anga\u017eovan\u011bji. Nad\u0161en\u00ed je d\u016fle\u017eit\u00e9 zejm\u00e9na v pe\u010dovatelstv\u00ed, kde pozitivn\u00ed p\u0159\u00edstup m\u016f\u017ee pro pe\u010duj\u00edc\u00ed osoby znamenat velk\u00fd rozd\u00edl.<\/p>\n\n

10. Z\u00e1v\u011br bez vyjasn\u011bn\u00ed dal\u0161\u00edch krok\u016f<\/h2>\n\n

P\u0159ed ukon\u010den\u00edm hovoru vysv\u011btlete dal\u0161\u00ed kroky v procesu n\u00e1boru. Po\u017e\u00e1dejte o \u010dasov\u00fd rozvrh a o to, kdy m\u016f\u017eete o\u010dek\u00e1vat odpov\u011b\u010f. Prok\u00e1\u017eete tak svou ochotu a pochop\u00edte, co m\u016f\u017eete o\u010dek\u00e1vat. Ukazuje to tak\u00e9, \u017ee jste aktivn\u00ed a organizovan\u00ed, co\u017e jsou vlastnosti velmi d\u016fle\u017eit\u00e9 pro pe\u010dovatele, kte\u0159\u00ed \u010dasto mus\u00ed zvl\u00e1dat v\u00edce \u00fakol\u016f a pl\u00e1n\u016f.<\/p>\n\n

\u00dasp\u011b\u0161n\u00fd telefonick\u00fd pohovor vy\u017eaduje p\u0159\u00edpravu a profesionalitu. Vyvarujte se t\u011bchto \u010dast\u00fdch chyb, abyste ud\u011blali skv\u011bl\u00fd dojem. Ve spole\u010dnosti Atena <\/a>se specializujeme na propojov\u00e1n\u00ed pe\u010dovatel\u016f s t\u011bmi spr\u00e1vn\u00fdmi p\u0159\u00edle\u017eitostmi. \u0158i\u010fte se na\u0161imi radami a budete o krok bl\u00ed\u017e k z\u00edsk\u00e1n\u00ed vysn\u011bn\u00e9 pr\u00e1ce. Pokud pot\u0159ebujete dal\u0161\u00ed tipy nebo hled\u00e1te pozici pe\u010dovatele, kontaktujte spole\u010dnost Atena <\/a>je\u0161t\u011b dnes. Jsme zde, abychom v\u00e1s podpo\u0159ili na ka\u017ed\u00e9m kroku.<\/p>\n","protected":false},"excerpt":{"rendered":"

Pe\u010dovatel\u00e9, kte\u0159\u00ed se p\u0159ipravuj\u00ed na telefonick\u00e9 pohovory, se mus\u00ed vyvarovat ur\u010dit\u00fdch chyb, aby ud\u011blali pozitivn\u00ed dojem. Tento pr\u016fvodce uv\u00e1d\u00ed 10 hlavn\u00edch n\u00e1strah, kter\u00fdm je t\u0159eba se vyhnout, abyste m\u011bli v\u011bt\u0161\u00ed \u0161anci z\u00edskat pr\u00e1ci. Efektivn\u011b se p\u0159ipravte a p\u0159edstavte se jako ide\u00e1ln\u00ed kandid\u00e1t.<\/p>\n","protected":false},"author":20,"featured_media":286298,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,255,336],"tags":[],"acf":{"facebookpost":"\ud83d\udea8 Pe\u010dovatel\u00e9, jste p\u0159ipraveni na dal\u0161\u00ed telefonick\u00fd rozhovor? \ud83d\udcde Vyhn\u011bte se t\u011bmto 10 \u010dast\u00fdm chyb\u00e1m a ud\u011blejte skv\u011bl\u00fd dojem! \ud83d\udc4d #CaregiverTips #InterviewSuccess","popis_socialneho_obrazku":"Co ned\u011blat b\u011bhem telefonick\u00e9ho rozhovoru?"},"yoast_head":"\n10 v\u011bc\u00ed, kter\u00e9 by pe\u010dovatel\u00e9 nikdy nem\u011bli d\u011blat b\u011bhem telefonick\u00e9ho pohovoru - Atena blog<\/title>\n<meta name=\"description\" content=\"Objevte 10 v\u011bc\u00ed, kter\u00e9 by pe\u010dovatel\u00e9 nem\u011bli d\u011blat b\u011bhem telefonick\u00e9ho pohovoru, abyste zv\u00fd\u0161ili sv\u00e9 \u0161ance na p\u0159ijet\u00ed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atena.sk\/blog\/cs\/10-veci-ktere-by-pecovatele-nikdy-nemeli-delat-behem-telefonickeho-pohovoru\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 v\u011bc\u00ed, kter\u00e9 by pe\u010dovatel\u00e9 nikdy nem\u011bli d\u011blat b\u011bhem telefonick\u00e9ho pohovoru - Atena blog\" \/>\n<meta property=\"og:description\" content=\"P\u0159ipravujete se na telefonick\u00fd pohovor jako pe\u010dovatelka? 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