{"id":236508,"date":"2023-11-30T13:20:57","date_gmt":"2023-11-30T12:20:57","guid":{"rendered":"https:\/\/atena.sk\/blog\/our-development-innovation-for-a-seamless-experience\/"},"modified":"2023-12-05T09:48:58","modified_gmt":"2023-12-05T08:48:58","slug":"our-development-innovation-for-a-seamless-experience","status":"publish","type":"post","link":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/","title":{"rendered":"Our development: innovation for a seamless experience"},"content":{"rendered":"\n

As the holiday season approaches, Atena is bustling with activity, not only in terms of preparing festive decorations, but also with exciting innovations designed to enhance your experience.While the tinsel for our offices is still in the works (scheduled for December!), our primary focus has been on improving and expanding our services<\/strong>.Here’s a detailed overview of the remarkable steps we’ve taken in the last few weeks:<\/p>\n\n\n\n

Traffic tuning<\/h2>\n\n

At Atena<\/a>, we’ve introduced new features designed to deepen our understanding of each customer’s unique needs. What does it mean for you? Expect faster delivery of tickets and itineraries<\/strong>, lower ticket prices<\/strong> and a significant reduction in the likelihood of being overheard:“Sorry, it’s fully booked<\/em>,” because we’ll get to your ticket reservation faster<\/strong>. But that’s not all – we’ve partnered with Bolt <\/em>and Uber<\/em> to simplify the process of requesting a ride. With a simple click, you can now open the link and be connected to a driver. Track his arrival on a live map right on your phone. We’ll take care of the logistics, you just enjoy the ride.<\/p>\n\n

Easy submission and processing of complaints<\/h2>\n\n

Even in the most trouble-free systems, occasional glitches can occur. To address this, we have introduced a clear and user-friendly complaints form. Imagine him as the arbiter of Atena<\/a>‘s affairs, providing a fair platform where everyone’s perspective is visible. This commitment to transparency is our way of ensuring that your feedback is heard and dealt with promptly. This contributes to an overall positive experience.<\/p>\n\n

Simplified issuance of the EHIC<\/h2>\n\n

Your well-being remains our top priority<\/strong> and we have taken significant steps to improve the efficiency of issuing European Health Insurance Cards (EHICs). Our automated system<\/strong> ensures a faster and seamless delivery process, which is especially important in emergency situations where timely access to health information is vital. What’s more, if your EHIC is about to expire, don’t worry – our system will automatically send you a<\/strong> renewal. This proactive approach ensures continued medical coverage and reinforces our commitment to your peace of mind and safety. More information on how EHIC works can be found here<\/a>.<\/p>\n\n

Recognition of the hard work of our carers<\/h2>\n\n

In sincere recognition of the indispensable contribution of our carers, we are pleased to announce that we have increased their monthly salaries by 50 euro<\/strong>. This significant increase not only reflects our deep gratitude, but also underscores our commitment to ensuring that our caregivers are fairly rewarded <\/strong>for their unwavering dedication. We firmly believe that motivated and satisfied employees translate directly into better care for you and your loved ones. This initiative is consistent with our ongoing efforts<\/strong> to create a supportive and rewarding environment for our caregivers and fosters a culture that recognizes their efforts and contributions. As we continue to improve our caregiver-focused services, rest assured that we remain committed to creating a workplace that empowers and uplifts those dedicated to the well-being of others. More information on our long-term pay commitment to carers can be found here<\/a>.<\/p>\n\n

Strengthening relationships in the workplace<\/h2>\n\n

With a focus on unity and growth, our CEO visited our offices in Lithuania and Romania, strengthening synergies within our company. This proactive approach demonstrates Atena <\/a>‘s commitment to providing unparalleled care services and strengthening our position as an industry leader.<\/p>\n\n

\"\"<\/a><\/figure>\n\n

Our journey of progress continues and more innovations are ahead. Your satisfaction is our unwavering goal and we look forward to making your experience with Atena <\/a>even more special. Work with professionals, success is not a lucky chance.<\/strong><\/p>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Uncover excellence in service development, from transportation enhancements to caregiver appreciation. Experience seamless EHIC delivery and discover how your satisfaction remains our unwavering commitment. Please visit our website for details.<\/p>\n","protected":false},"author":20,"featured_media":236423,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56,57,67],"tags":[],"acf":{"facebookpost":"\ud83c\udf10 Fast track to seamless service! Revealing innovations from traffic tuning to transparent complaint handling. Click now to explore automated EHIC renewal and our carer-focused approach. Your satisfaction, our mission! \ud83d\ude97\ud83d\udcbc","popis_socialneho_obrazku":"The road to excellence: our recent innovations"},"yoast_head":"\nOur development: innovation for a seamless experience - Atena blog<\/title>\n<meta name=\"description\" content=\"Unveiling innovations that allow us to deliver tickets faster, transparent claim forms and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our development: innovation for a seamless experience - Atena blog\" \/>\n<meta property=\"og:description\" content=\"Discover the world of service excellence! Witness developments ranging from transport improvements to transparent complaint forms and much more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Atena blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-30T12:20:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-05T08:48:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/12\/insta-post.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Marin Nedelev\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marin Nedelev\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\"},\"author\":{\"name\":\"Marin Nedelev\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/#\/schema\/person\/0ae6c6390563d6555f91b0db4767e168\"},\"headline\":\"Our development: innovation for a seamless experience\",\"datePublished\":\"2023-11-30T12:20:57+00:00\",\"dateModified\":\"2023-12-05T08:48:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\"},\"wordCount\":590,\"publisher\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg\",\"articleSection\":[\"Clients\",\"Companies\",\"What's new in Atena\"],\"inLanguage\":\"en-US\"},{\"@type\":[\"WebPage\",\"ItemPage\"],\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\",\"url\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\",\"name\":\"Our development: innovation for a seamless experience - Atena blog\",\"isPartOf\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg\",\"datePublished\":\"2023-11-30T12:20:57+00:00\",\"dateModified\":\"2023-12-05T08:48:58+00:00\",\"description\":\"Unveiling innovations that allow us to deliver tickets faster, transparent claim forms and more.\",\"breadcrumb\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage\",\"url\":\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg\",\"contentUrl\":\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg\",\"width\":2780,\"height\":1564,\"caption\":\"Innovation. Hands holding light bulb for Concept new idea concept with innovation and inspiration, innovative technology in science and communication concept,\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/atena.sk\/blog\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our development: innovation for a seamless experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/#website\",\"url\":\"https:\/\/atena.sk\/blog\/en\/\",\"name\":\"Atena blog\",\"description\":\"Blog spolo\u010dnosti atena\",\"publisher\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/atena.sk\/blog\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/#organization\",\"name\":\"ATENA\",\"url\":\"https:\/\/atena.sk\/blog\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2022\/08\/logo.png\",\"contentUrl\":\"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2022\/08\/logo.png\",\"width\":3543,\"height\":3543,\"caption\":\"ATENA\"},\"image\":{\"@id\":\"https:\/\/atena.sk\/blog\/en\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/#\/schema\/person\/0ae6c6390563d6555f91b0db4767e168\",\"name\":\"Marin Nedelev\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/atena.sk\/blog\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c7908085eb1039e4706a94fc58b04d66?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c7908085eb1039e4706a94fc58b04d66?s=96&d=mm&r=g\",\"caption\":\"Marin Nedelev\"},\"url\":\"https:\/\/atena.sk\/blog\/en\/author\/marin-nedelev\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Our development: innovation for a seamless experience - Atena blog","description":"Unveiling innovations that allow us to deliver tickets faster, transparent claim forms and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/","og_locale":"en_US","og_type":"article","og_title":"Our development: innovation for a seamless experience - Atena blog","og_description":"Discover the world of service excellence! Witness developments ranging from transport improvements to transparent complaint forms and much more.","og_url":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/","og_site_name":"Atena blog","article_published_time":"2023-11-30T12:20:57+00:00","article_modified_time":"2023-12-05T08:48:58+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/12\/insta-post.png","type":"image\/png"}],"author":"Marin Nedelev","twitter_misc":{"Written by":"Marin Nedelev","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#article","isPartOf":{"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/"},"author":{"name":"Marin Nedelev","@id":"https:\/\/atena.sk\/blog\/en\/#\/schema\/person\/0ae6c6390563d6555f91b0db4767e168"},"headline":"Our development: innovation for a seamless experience","datePublished":"2023-11-30T12:20:57+00:00","dateModified":"2023-12-05T08:48:58+00:00","mainEntityOfPage":{"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/"},"wordCount":590,"publisher":{"@id":"https:\/\/atena.sk\/blog\/en\/#organization"},"image":{"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg","articleSection":["Clients","Companies","What's new in Atena"],"inLanguage":"en-US"},{"@type":["WebPage","ItemPage"],"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/","url":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/","name":"Our development: innovation for a seamless experience - Atena blog","isPartOf":{"@id":"https:\/\/atena.sk\/blog\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage"},"image":{"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg","datePublished":"2023-11-30T12:20:57+00:00","dateModified":"2023-12-05T08:48:58+00:00","description":"Unveiling innovations that allow us to deliver tickets faster, transparent claim forms and more.","breadcrumb":{"@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#primaryimage","url":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg","contentUrl":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2023\/11\/AdobeStock_444918468-scaled.jpeg","width":2780,"height":1564,"caption":"Innovation. Hands holding light bulb for Concept new idea concept with innovation and inspiration, innovative technology in science and communication concept,"},{"@type":"BreadcrumbList","@id":"https:\/\/atena.sk\/blog\/en\/our-development-innovation-for-a-seamless-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/atena.sk\/blog\/en\/"},{"@type":"ListItem","position":2,"name":"Our development: innovation for a seamless experience"}]},{"@type":"WebSite","@id":"https:\/\/atena.sk\/blog\/en\/#website","url":"https:\/\/atena.sk\/blog\/en\/","name":"Atena blog","description":"Blog spolo\u010dnosti atena","publisher":{"@id":"https:\/\/atena.sk\/blog\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/atena.sk\/blog\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/atena.sk\/blog\/en\/#organization","name":"ATENA","url":"https:\/\/atena.sk\/blog\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/atena.sk\/blog\/en\/#\/schema\/logo\/image\/","url":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2022\/08\/logo.png","contentUrl":"https:\/\/atena.sk\/blog\/wp-content\/uploads\/2022\/08\/logo.png","width":3543,"height":3543,"caption":"ATENA"},"image":{"@id":"https:\/\/atena.sk\/blog\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/atena.sk\/blog\/en\/#\/schema\/person\/0ae6c6390563d6555f91b0db4767e168","name":"Marin Nedelev","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/atena.sk\/blog\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c7908085eb1039e4706a94fc58b04d66?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c7908085eb1039e4706a94fc58b04d66?s=96&d=mm&r=g","caption":"Marin Nedelev"},"url":"https:\/\/atena.sk\/blog\/en\/author\/marin-nedelev\/"}]}},"_links":{"self":[{"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/posts\/236508"}],"collection":[{"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/comments?post=236508"}],"version-history":[{"count":5,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/posts\/236508\/revisions"}],"predecessor-version":[{"id":237644,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/posts\/236508\/revisions\/237644"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/media\/236423"}],"wp:attachment":[{"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/media?parent=236508"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/categories?post=236508"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/atena.sk\/blog\/en\/wp-json\/wp\/v2\/tags?post=236508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}