Privacy and data processing principles

Article I.

Basic principles

The mission of the ATENA – GLOBAL electronic platform is to create the most comfortable, safest and overall best conditions for our users, regardless of whether you decide to use our services for the purpose of searching for new job opportunities on the job markets in Slovakia, Austria, Germany, Great Britain, Ireland, The Netherlands, Belgium, Luxembourg, France, Italy, the Czech Republic and other countries of the European Union and the European Economic Area, or to find suitable personnel for care services, domestic assistance services, nurses’ aides or au pairs and assistants.

The security of your personal data is crucial to us in every situation. Therefore, we have been guided in particular by the following principles in the design, implementation and use of our information system and our security policy for the protection of personal data:

  • The personal data of our users may only be processed in a lawful manner, fairly, transparently and in relation to the Data Subjects in such a way that their fundamental rights within the meaning of Act No. 122/2013 Z. z. on the protection of personal data and on amendment and supplementation of certain laws, as amended (hereinafter also referred to as “Act No. 122/2013 Z. z.“18/2018 Coll. on the Protection of Personal Data and on Amendments and Additions to Certain Acts, as amended (hereinafter also referred to as “Act No. 18/2018 Coll.“), Regulation (EU) No 2016/679/EC of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter also referred to as the“GDPR Regulation“) and other legislation of the Slovak Republic and/or the European Union.[based on § 6 of Act no. 18/2018 Coll. and Article 5. Point 1. Point. (a) GDPR Regulations]
  • The personal data of our users may only be collected for specifically identified, explicitly stated and legitimate purposes and may not be further processed in a way that is incompatible with these purposes; further processing of personal data may only be carried out for archiving purposes, scientific purposes, historical research purposes or statistical purposes if this is in accordance with the relevant legislation of the Slovak Republic and/or the European Union to which the Slovak Republic is bound and if adequate safeguards for the protection of the rights of the data subject under these regulations are complied with. [based on § 7 of Act no. 18/2018 Coll. and Article 5. Point 1. Point. (b) GDPR Regulations]
  • The personal data processed must be adequate, relevant and limited to the extent necessary for the purpose for which it is processed. [based on § 8 of Act no. 18/2018 Coll. and Article 5. Point 1. Point. (c) GDPR Regulations]
  • The personal data processed must be accurate and, where necessary, kept up to date; appropriate and effective measures must be taken to ensure that personal data which are incorrect in relation to the purposes for which they are processed are erased or rectified without undue delay. [based on § 9 of Act no. 18/2018 Coll. and Article 5. Point 1. Point. (d) GDPR Regulations]
  • Personal data must be kept in a form which permits identification of the data subject at the latest for as long as is necessary for the purpose for which the personal data are processed; personal data may be kept longer if they are to be processed solely for archiving purposes, for scientific purposes, for historical research purposes or for statistical purposes on the basis of specific legislation of the Slovak Republic and/or the European Union and if adequate safeguards for the protection of the data subject’s rights under such legislation are complied with. [based on § 10 of Act no. 18/2018 Coll. and Article 5. Point 1. Point. (e) GDPR Regulations]
  • Personal data must be processed in a way that ensures, through appropriate technical and organisational measures, adequate security of personal data, including protection against unauthorised processing of personal data, unlawful processing of personal data, accidental loss of personal data, erasure of personal data or damage to personal data. [based on § 11 of Act no. 18/2018 Coll. and Article 5. Point 1. Point. (f) GDPR Regulations]
  • Our company is aware of its responsibility for compliance with the basic principles of personal data processing under the legislation of the Slovak Republic and/or the European Union, for the compliance of personal data processing with these principles and for the obligation to be able to demonstrate this compliance upon request of the relevant administrative authorities. [based on § 12 of Act no. 18/2018 Coll. and Article 5. Point 2. GDPR regulations]
  • When processing the personal data of our users, their fundamental rights and freedoms, in particular their right to data protection, must be respected, regardless of their nationality or place of residence. [based on Recital no. 1 of the GDPR]
  • The right to the protection of personal data is not an absolute right; it must be considered in relation to its function in society and balanced against other fundamental rights, in accordance with the principle of proportionality. [based on Recital no. 4 of the GDPR Regulation]
  • Any processing of personal data should be lawful and fair. It should be transparent to natural persons that personal data relating to them are collected, used, consulted or otherwise processed, as well as the extent to which those personal data are or will be processed. [based on Recital no. 22 of the GDPR Regulations]
  • Personal data shall be processed in such a way as to ensure appropriate security and confidentiality of personal data, including the prevention of unauthorised access to, or use of, personal data and equipment used for processing. [based on Recital no. 39 of the GDPR]
  • In order for the processing to be lawful, the personal data should be processed on the basis of the data subject’s consent or on another legitimate basis provided for in the legislation of the Slovak Republic and/or the European Union. [based on Recital no. 40 of the GDPR]
  • The processing of personal data should likewise be considered lawful where it is necessary for the purposes of protecting an interest which is essential for the life of the data subject or of another natural person. Processing of personal data on the basis of the vital interests of another natural person should in principle only take place where such processing clearly cannot be based on any other legal basis. [based on Recital no. 46 of the GDPR]
  • The legitimate interests of the controller, including the controller to whom the personal data may be disclosed, or of a third party may provide a lawful basis for the processing, provided that they are not overridden by the interests or fundamental rights and freedoms of the data subject, taking into account the reasonable expectations of the data subjects based on their relationship with the controller. [based on Recital no. 47 of the GDPR]
  • Controllers which are part of a group of undertakings or institutions which are linked to a central body may have a legitimate interest in the transfer of personal data within the group of undertakings for internal administrative purposes, including the processing of personal data of clients or employees. This is without prejudice to the general principles on the transfer of personal data within a group of undertakings to an undertaking located in a third country. [based on Recital no. 48 of the GDPR]
  • The processing of personal data for purposes other than those for which the personal data were originally collected should only be permitted if such processing is compatible with the purposes for which the personal data were originally collected. In such a case, no separate legal basis other than the legal basis that allowed the personal data to be collected is required. [based on Recital no. 50 of the GDPR]
  • Where the data subject has given consent or the processing is based on Union or Member State law which constitutes a necessary and proportionate measure in a democratic society, in particular to protect important public interests, the controller should be able to further process the personal data, irrespective of the compatibility of the purposes. [based on Recital no. 51 of the GDPR]
  • The processing of photographs should not systematically be regarded as processing special categories of personal data, as the definition of biometric data will only apply to them where they are processed by specific technical means which allow or confirm the unique identification of a natural person. [based on Recital no. 51 of the GDPR]
  • Special categories of personal data which merit greater protection should only be processed for health purposes where necessary to achieve those purposes for the benefit of the natural person and society as a whole. [based on Recital no. 53 of the GDPR]
  • The principle of transparency requires that all information addressed to the public or to the person concerned be concise, easily accessible and easily understandable, clearly and simply worded and, in addition, where appropriate, easily perceivable by sight. Such information could be provided in electronic form, for example when addressing the public via a website. [based on Recital no. 58 of the GDPR]
  • The principles of fair and transparent processing require that the data subject be informed of the existence of the processing operation and its purposes. The controller should provide the data subject with any further information necessary to guarantee fair and transparent processing, taking into account the specific circumstances and context in which the personal data are processed. In addition, the data subject should be informed of the existence of profiling and the consequences of such profiling. [based on Recital no. 60 of the GDPR]
  • However, there is no obligation to provide information relating to processing to the data subject where the data subject already has such information, where the recording or disclosure of personal data is expressly provided for by law, or where providing the data subject with the information proves impossible or would involve disproportionate effort. [based on Recital no. 62 of the GDPR]
  • The controller should use all reasonable measures to verify the identity of the data subject who requests access to the data, in particular in the context of online services and online identifiers. [based on Recital no. 64 of the GDPR]
  • The data subject should have the right to rectification of personal data relating to him or her and the ‘right to be forgotten’ if the retention of such data violates the lawy Slovak Republic and/or European Union legislation applicable to the operator. The data subject shall have the right to have his or her personal data erased and to have them no longer processed if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, if the data subject has withdrawn his or her consent or objects to the processing of personal data concerning him or her, or if the processing of his or her personal data does not comply with this Regulation for other reasons. However, further retention of personal data should be lawful where it is necessary for the exercise of the right to freedom of expression and the right to information, for compliance with a legal obligation, for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, for reasons of public interest in the field of public health, for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes, or for the establishment, exercise or defence of legal claims. [based on Recital no. 65 of the GDPR]
  • The likelihood and severity of the risk to the rights and freedoms of data subjects should be determined depending on the nature, scope, context and purposes of the processing. Risk should be assessed on the basis of an objective assessment that determines whether processing operations involve risk or high risk. [based on Recital no. 76 of the GDPR]

Our responsible staff regularly carry out and review risk assessments and their effective management with regard to the protection of the personal data of all users of our website. In cooperation with experts, we have applied a wide range of security measures and features to protect important assets, which we are constantly adapting to the latest knowledge and needs. In designing them, we have used technical and organisational measures to ensure the availability, integrity and reliability of management systems through the latest information technologies and to protect sensitive business and personal data from loss, damage, theft, modification, destruction, or to maintain the confidentiality of processed data and to identify potential problems and sources of disruption without delay, while trying to prevent them to the maximum extent possible.

Article II.

Definitions of terms

We use a number of technical terms within the text of this Privacy and Data Protection Policy. It is certainly not our aim to burden you with complicated and difficult terminology. However, both for your information and for the traceability of this policy, it is advisable if our policy directly refers to the terms used in Slovak and European legislation, so that you can check at any time how the protection of your privacy and your personal data is defined in this policy. Therefore, we list below the definitions of the most important technical terms and concepts we work with in this policy.

  • Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject“); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
  • – You are the data subject when using our websites, electronic or other services, because it is your data that we collect from you for the purpose of providing and/or arranging the agreed services.
  • Processing‘ means an operation or set of operations concerning personal data or sets of personal data, such as obtaining, recording, organizing, structuring, storing, processing or altering, retrieving, consulting, using, disclosing by transmission, dissemination or otherwise making available, rearranging or combining, restricting, erasing or disposing of, whether or not by automated or non-automated means;
  • Restriction of processing” means the marking of personal data stored in order to restrict their processing in the future;
  • Profiling” means any form of automated processing of personal data which consists of using those personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects of the natural person concerned relating to job performance, financial situation, health, personal preferences, interests, reliability, behaviour, location or movements;
  • – In order to streamline the search for suitable candidates to perform work activities or to provide services within the framework of employment, commercial and/or civil law relationships for our candidates, our company uses candidate profiling methods in the initial stages of the selection processes. However, no final decision giving rise to, modifying or extinguishing any legal obligations of data subjects shall be based solely on automated profiling methods.
  • Information system‘ means any organised collection of personal data which is accessible according to specified criteria, whether the system is centralised, decentralised or distributed on a functional or geographical basis;
  • The operator‘ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are laid down in Union law or in the law of a Member State, the controller or the specific criteria for its determination may be determined in Union law or in the law of a Member State;
  • Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
  • Recipient‘ means the natural or legal person, public authority, agency or other body to whom the personal data are disclosed, whether or not a third party. However, public authorities which may receive personal data in the context of a specific survey in accordance with Union or Member State law shall not be considered as recipients; the processing of those data by those public authorities shall be carried out in accordance with the applicable data protection rules, depending on the purposes of the processing;
  • Business Partners” are business companies that are involved in co-providing our services to you as part of our business group. Specifically, the following commercial companies and organisations:
    – companies ATENA – PERSONAL CONSULTING s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID No.: 46004441, registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 19605/S,
    Company ATENA – PERSONAL s.r.o., with registered office at Komenského 1207/13, 050 01 Revúca, ID No.: 46165070, registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 20174/S,
    – non-profit organization ATENA n.o., with registered office: Námestie SNP 14, 974 01 Banská Bystrica, ID No.: 45736219, registered in the Register of Non-Profit Organizations of the District Office of Banská Bystrica,
    EXCELLENT SOCIAL CARE S.R.L., with registered office: Municipiul Timişoara, Calea ARUDULI, Bloc 34, Etaj P, Judet Timiş, ID No: J35/757/15.03.2016, registered in the Official Commercial Register of the Romanian County of Timiş(Oficiul Registrului Comertului De Pe Langa Tribunalul Timis).

Article III.

Scope and purpose of the personal data processed

The extent to which we process your personal data corresponds to the extent to which you use our services or the services of our business partners. We will collect a very different range of personal data from a non-logged-in, anonymous user browsing our website than we will from a user of our services with whom we have agreed to find and arrange suitable care staff to provide care services that are respectful and appropriate to their health condition, or from a user with whom we have agreed to find suitable employment opportunities for them in the manufacturing industry.

Below are the main categories of users of our services and the scope of their personal data that is processed.

1. Unregistered user of our website

Even if you are not a registered user of our website, we may collect certain information about your visit automatically, through the use of cookies (more about these below), web beacons and web server logs. The information we may collect in this way includes your IP address, the unique identifier of the device you are using to view our site, your browser characteristics, your device characteristics, your operating system, language preferences, referring URLs, information about actions taken on our website, the dates and times of your visits to our website, and other website usage statistics.

A “web beacon” is usually a small transparent image that helps website owners track the activity of their visitors. Web beacons can send information to website owners in cookie format, such as whether or not a web beacon email has been opened. Using these automated collection methods, we may obtain data about the links and other content elements of our websites that users of our websites open (“click through”).

As visitors to our website navigate through each section, a record of their actions is collected and stored about them. Certain data elements that are automatically collected about them, such as information about their browsers, are then linked to other information that is collected about them.

Providers of third-party applications, tools, widgets and plug-ins on our Websites, such as social sharing tools, may also collect information about your interaction with these features by automated means. This information is collected directly by the provider of these features and is subject to the privacy policies or notices of those providers. Under applicable law, our company is not responsible for how these providers handle the information.

Cookies

To ensure the best possible user experience, stability and speed of our website, as well as the security of your user accounts and to optimize our services for you, we use cookies on our website.

Cookies are small files stored on your browsing device (computer, mobile, tablet, etc.) that enable our website to function. Cookies allow us to recognise your device, secure your access to our site or detect when someone tries to access your account from another device. Cookies can be used for various purposes. They can recognise you when you visit our website, remember your settings and provide you with a customised environment according to your preferences. Cookies also improve the security and speed of your use of our site.

We use cookies on our websites and mobile apps. Any browser on which this site is loaded will download our cookies. The cookies we use can be divided into persistent and disposable cookies.

Persistent cookies allow us to recognise you as an existing user, making it easier for you to return to our website and use the services and features of our website without logging in again. When you log in, the persistent cookies will remain in your browser and will be reloaded if you return to our website.

One-off cookies are only stored for the duration of individual communication with our websites such as. one visit to our website or one browser launch.

Cookies also help us to see how our website works in different locations and to understand how we can further improve our services and features or your access to our website from other websites and from different applications and devices.

If you do not want us to use cookies during your visits to our website, you can disable some of them in your browser settings.

However, please note that without Cookies, our website and/or other services may not function properly. If you continue to use our websites and web and mobile applications without changing your browser settings, we will assume that you agree to accept all cookies from our websites or to the use of similar technologies for the purposes described in this Policy.

2. Registered user of our website

In case you decide to use a wide range of our services that are reserved for registered users of our website, the following personal data will be collected from you during the registration process:

  • Name
  • last name
  • phone number
  • registration email address
  • Nationality
  • address of residence in the range – municipality / city, state

The following personal data may be processed within the user account you create on our website, if you voluntarily upload / provide it:

  • Photograph
  • information about employment or commercial offers you have saved

The personal data referred to in points 1) and 2) will be collected and processed for the following purposes:

  1. To provide you with the service you expect, at the highest quality.
  2. To best tailor the content of our websites, offers and other information sent to you according to your preferences.
  3. To respond to your questions or requests if you contact us.
  4. With your further consent, they may be used as your contact details for the purpose of providing direct marketing. Id. to keep you informed about our services, products and promotions or changes that may be of interest to you in the most appropriate way (by email, social media, telephone, SMS, in writing or other appropriate means of communication).
  5. To help us create, publish and improve our website content and services that will be most useful and relevant to you.
  6. To ensure that the content provided through this website is presented to you in the most appropriate way for your technical equipment,
  7. To further develop and improve our website and systems to better serve you. This will apply in particular to new IT systems and processes. In this case, your information may be used to test new IT technologies and processes where it is not possible or appropriate to use model data.
  8. For the purpose of conducting analytical research on our client and candidate base, in particular in relation to the content of the website and the services they express an interest in,
  9. In order to investigate any complaints and/or security incidents,
  10. In order to comply with the obligation to provide assistance to courts, administrative, law enforcement authorities and any other authorities in relation to which we are obliged to do so under the laws of the Slovak Republic and/or the laws of the European Union and other legal obligations.


3. The user of our services consisting in searching for suitable employment and/or business opportunities

One of the user groups that will undoubtedly benefit the most from using our website and/or other services is undoubtedly users who visit our website and/or engage with our company or our business partners for the purpose of finding new job opportunities (opportunities for employment relationships based on employment contracts, opportunities for employment relationships based on agreements to perform work outside the employment relationship) and civil or commercial opportunities for the provision of services (opportunities to conclude business contracts as a self-employed / sole trader or holder of a similar authorisation in other member states of the European Union with the end customer of the services you provide).

In order to be able to provide you directly or through our business partners with services such as:

  1. Arranging opportunities to perform work activities within the framework of an employment, other employment or commercial relationship matching your requirements, skills, knowledge, work experience and other qualifications.
  2. Presenting and promoting your person, your profile and information about you to prospective clients or customers of your work activities or services(who will also be the recipients of your selected processed personal data) in order to provide the most suitable employment and commercial/civil law opportunities for you.
  3. Contacting you on an ongoing basis to inform you of current offers that match your requirements and qualifications.
  4. Checking your language skills.
  5. Designing, styling and preparation of a professional CV with photo documentation for the purpose of your presentation and promotion to candidates or clients of your work activities or services(who will also be the recipients of your selected processed personal data).
  6. Preparation, processing and control of the documents necessary for the establishment of an employment, similar employment or commercial relationship between you and prospective clients or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data), as well as all other documents necessary for your travel for the purpose of providing the agreed benefits to third parties.
  7. Providing accommodation while you are providing the agreed work activities or services to the intermediary end users or customers of your work activities or services(who will also be the recipients of your selected processed personal data), in cases agreed with us or our business partners.
  8. Arranging or arranging transport in cases you agree with us or our business partners.
  9. Arranging travel and/or accident insurance, if required.
  10. Assignment of a personnel manager who will provide you with personal assistance throughout the duration of your contractual cooperation with our company and/or with our business partners in all your essential tasks (selection of the client for your work activities / services, conclusion of the contract, organisation of your travel for the purpose of providing the services that you agree with the clients, organisation of your return from your work trips, etc.).
  11. Assignment of HR consultant(s) (coordinator(s)) to provide advice in the language you agree with us or our partners (usually the language of your country of residence).
  12. Providing assistance in communication between you and prospective clients or customers of your work activities or services(who will also be recipients of your selected personal data processed) and/or their other clients(also recipients of your selected personal data processed) and contributing to the resolution and/or settlement of any disputes.
  13. Providing personal advice and consultations at our company’s workplace and/or at the workplaces of selected business partners of our company or via a help-line.
  14. providing assistance in premature termination of your engagement with the prospective or contracting parties of your work activities or services(i.e. the recipients of your selected processed personal data) and arranging a replacement for you in order to ensure your smooth and rapid replacement,
  15. Immediate search for a replacement opportunity to perform work activities / provide services for you in the event of premature termination of a previous opportunity brokered by our company or our business partners.
  16. Providing free, no-obligation legal and payroll advice on matters relating to opportunities brokered for you.
  17. Regular inspection of candidates or clients of your work activities or services(who will also have the status of recipients of your selected processed personal data) in order to verify compliance with the terms and conditions of employment or the terms and conditions of provision of services to the candidate, as well as other agreed conditions of the candidate’s work with the clients of the work.
  18. Conducting regular business negotiations with interested parties or customers of your work activities or services(who may be the recipients of your selected processed personal data) in order to negotiate the most advantageous working and wage conditions, or the terms of remuneration of the interested party and other benefits for you.
  19. Making available to you a regularly updated and updated list of suitable job and/or business offers.
  20. Providing you with an overview of current developments in the labour markets of selected EU Member States to help you understand your options for applying for jobs in these labour markets,
  21. procurement of official and/or unofficial translations of selected documents necessary for the performance of agreed services for interested parties or customers of your work activities or services(who will also be the recipients of your selected processed personal data).
  22. Representing you in communications with selected authorities, institutions or other third parties where you agree to do so with us or our business partners.
  23. Archiving and transparent processing of the information and documents you provide us with the possibility to make copies and extracts of them, to have copies forwarded to you or to agree on the transfer of your personal data within the meaning of Article 20 of Regulation No. 2016/679/EU.
  24. Keeping you regularly informed about new benefits provided by our company or our business partners.
  25. Any other special services that you agree with our company or our business partners to provide for you.

we need a lot of personal data from you. The competitive environment among candidates for new job offers, or candidates – tradesmen looking for new clients, is so developed and dynamic that many times even the smallest details about a candidate’s personal and physical characteristics, qualifications, previous work experience, education, language skills and, in selected situations, his or her suitability in terms of his or her health status, determine the selection of a suitable candidate.

Together with our business partners, we are particularly interested in finding and offering you only the best and most suitable employment and/or commercial offers that best match your requirements and qualifications. ZHowever, we have an equally strong interest and responsibility to provide our clients with the best and most suitable personnel to perform work activities or provide services, and to do so in a manner that does not jeopardize the health, safety, property, or any other values and rights of our clients by supplying unsuitable, unfit, or otherwise unprepared personnel.to whom we will recommend and recommend that they take advantage of the work activities or services you offer, Your personal data will be collected from you to the extent resulting from the requests of our clients interested in the types of work activities / servicesthat you offer, but not more than the following:

  • photo of the face
  • photo of the whole figure
  • Your comments and views on the different types of work in which you are interested
  • Your comments and views on your previous work experience
  • Your descriptions, statements and opinions serving to characterise yourself
  • Nationality
  • Ethnicity
  • nationality(ies)
  • Gender
  • academic degrees, ranks
  • date of birth
  • place of birth (street, city, postcode)
  • Name
  • last name
  • age
  • Height
  • weight
  • size of work clothes / garments (T-shirt, trousers, shoes)
  • marital status
  • religion
  • number of children (number of school-age children, number of children with maintenance obligations)
  • selected information about your health – allergies, chronic diseases, medications taken
  • information on smoking habits
  • information about the driving licences you hold
  • information on current and previous employment (current and previous employers, job titles and descriptions, forms of employment and business relationships, place of work, duration of employment and business relationships, for caring activities – information on previous carers, references, evaluations)
  • information on active and previous trade and similar licences
  • information on registration and registration with the employment office / similar institutions (including information that the data subject is not registered)
  • maternity/parental leave information
  • information on receiving an old-age pension
  • information on your eligibility to enter into employment relationships supported by active labour market measures (disability, first job, age up to 29, maternity work, etc.)
  • your permanent home/residence address
  • address of your temporary home/residence
  • correspondence address
  • telephone number(s)
  • email address(es)
  • Facebook account / contact
  • Twitter account / contact
  • Linked-in account/contact
  • Your readiness to do the job/start the service
  • Forms of employment/work or other economic activities you are looking for
  • Records of your visits to our workplaces or those of our business partners
  • Records of your visits to our website
  • Information about your education (degrees achieved, fields/programmes of study, duration of studies, educational institution, evidence of degrees achieved)
  • Information about your language skills (languages spoken, language exams passed, certificates)
  • Information about your qualities, skills and other character traits provided through self or third party characterisation
  • Information about your contractual relationships with our company and/or our business partners
  • Brief records of our communications with you (in person, by phone, SMS, electronically)
  • information on records of disciplinary measures taken against the person concerned
  • Information about your relatives/contact persons in the range of name, surname, phone number, email address, marital status – our company will be entitled to ask you to prove the consent of such contact person to provide his/her personal data,
  • any other information you provide by sending or making available to us your CVs, cover letters, applications, application forms, personal documents, evidence of educational qualifications and certificates and endorsements demonstrating your qualifications or previous work experience.

Your above personal data will be collected in the following ways for the purposes set out above:

  • by means of questionnaires, which will be handed to you when you visit our company’s branch or sent electronically or by post,
  • through the information you provide when you register and continue to use your user account set up on our website,
  • by means of records/records kept on the basis of personal interviews conducted with you by authorised employees of our company or our business partners,
  • through the information you provide to us by phone or SMS,
  • through information you provide to us electronically, in particular but not limited to email, online questionnaire(s), chat(s), electronic conference call and/or video call tools (Skype, etc.),
  • through interactions with our company or our business partners and our employees or our business partners’ employees via social networking tools (Facebook, Twitter, Linked-in, etc.),
  • through interactions with our company or our business partners and our employees or our business partners’ employees at recruitment events and events organised by our company or our company’s business partners,
  • processing the documents you provide us with, in particular but not limited to CVs, cover letters, applications, applications, personal documents, proof of education and certificates and attestations proving your qualifications or previous work experience.

4. The user of our services of finding suitable staff to provide care and personal assistance services

Another important user group deriving significant benefits from cooperation with our company are the users of our website or our services in the position of persons under care or their representatives seeking appropriate forms of provision of care and personal assistance services and the associated care staff.

In case you contact us with a request for suitable personnel capable of providing you or other persons designated by you with care services, home care services, nurses’ assistance or au pair assistance, including, but not limited to, the following activities, depending on the needs and health condition of the persons being cared for:

  1. assistance with dressing / undressing, putting on / taking off the corset,
  2. removal / fitting of the prosthesis,
  3. bathing/showering,
  4. help with mobilisation (help with getting up, lying down, walking),
  5. assistance with immobility (positioning, transferring the patient from the bed to the wheelchair and back, hygiene in bed, manipulation with lifting equipment),
  6. food preparation (cooking, baking),
  7. escort to the toilet / help with the toilet,
  8. laundry, ironing, cleaning, cleaning, window cleaning and other household chores,
  9. work in the garden, clearing snow,
  10. measurement of temperature, pressure and other indicators of the health status of the cared-for persons,
  11. writing records about the cared-for person, keeping up-to-date data on his/her condition
  12. washing, oral hygiene, intimate hygiene ,
  13. administration of medicines,
  14. going for walks,
  15. doing company,
  16. Shopping,
  17. creaming,
  18. assistance with eating/feeding,
  19. control of the drinking regime,
  20. preparation and administration of medicines,
  21. taking patient samples (including test samples),
  22. Exercise,
  23. memory/stimulus exercises,
  24. help with orientation,
  25. help with everyday activities,
  26. patient motivation,
  27. elimination of stressful situations,
  28. changing diapers,
  29. changing incontinence pads,
  30. application of a urinary condom,
  31. administration of a urine bottle,
  32. disinfection, cannula disinfection, changing the pad, suctioning mucus,
  33. administration of oxygen,
  34. Palliative care,
  35. dressing wounds,
  36. treatment of decubitus,
  37. any similar activities aimed at protecting, maintaining, correcting, improving or controlling the state of health that our company and/or our business partners agree with the person concerned and/or his/her representatives,

we will need to obtain authorisation from you or the persons you care for to collect and process a range of sensitive personal data, including biometric data or data relating to health. Therefore, depending on the nature and scope of the services ordered by you, the following personal data will be collected from you / other data subjects in the capacity of patients receiving services from our company and/or our business partners to the extent necessary, in particular but not exclusively:

  • Name,
  • Last name,
  • email address(es) (for sending profiles of suitable candidates for the performance/provision of care activities),
  • email address(es) (for sending invoices for services provided),
  • the characteristics of your order (duration of the services ordered and the possibility of extending/reducing them, forms of care provision – 24-hour care, work in a nursing home, hourly care, price and payment terms of the services ordered and/or agreed),
  • records of payments made by the person ordering care services,
  • information about a suitable contact person other than the patient under care, at least the following: name, surname, address of residence, state, residence email address(es) tel. number(s) – our company will be entitled to ask you to provide proof of consent for such contact person to provide their personal data,
  • the address of the permanent residence, temporary residence or place of residence of the person to be provided with care services,
  • the telephone number(s) of the cared-for person or his/her representative,
  • archiving of all contractual documents that our company concludes with the customer of care services,
  • archiving of documents, through which, kt. the contractual cooperation with the customer of care services has been terminated,
  • information on the accommodation that will be provided to the care staff at the time of providing the agreed care to the person (nature of accommodation – house/apartment/hotel/hostel/etc., number of rooms, separate room for the care staff, information on the possibilities of internet connection, television, toilet, bathroom in the household of which the person concerned is a part),
  • information on the number of members of the household of which the cared-for person is a part and a description of their relationship to the person concerned – relationship of kinship, employment relationship,
  • information about the care recipient’s environment,
  • a record of the agreed financial and non-financial benefits that have been agreed for the care provider and/or its employees providing care and assistance activities to the person concerned,
  • information on the necessary and/or provided working aids for the care and/or support workers providing care and/or assistance services to the cared person,
  • information on the personal living habits of the person concerned (sleep, leisure activities, hobbies, habits),
  • information about additional external medical and/or nursing care that is/will be provided to the cared-for person at the same time or in parallel to the care and/or assistance services provided by our company or our business partners (e.g. physiotherapist, speech therapist, cleaning service, doctor, etc.) and the activities provided to the cared-for person,
  • information on the health status of the cared-for person (allergies, diseases, disabilities, medical defects, injuries and other medical diagnoses diagnosed in the cared-for person),
  • information on the basic care activities required/will be required by the health condition of the person being cared for (administration of medication, care and nursing tasks, measurements, companionship activities, administrative activities, etc.),
  • information on mobilisation tasks that are/will be required by the health condition of the person being cared for (assistance with lying, getting up, walking, positioning, etc.),
  • Information on toileting assistance and toileting aids that the care recipient’s medical condition requires/will require (changing diapers, catheter, bag, etc.),
  • information on personal hygiene tasks that are/will be required by the health condition of the person being cared for (washing hair, hands, body, haircutting, bathing, disinfection, hygiene habits, etc.),
  • information on the actions related to the donning/doffing of medical devices, which are/will be required by the health condition of the cared person (donning/doffing of clothes, corsets, fitting of prostheses, orthoses, etc.),
  • Information on the tasks involved in preparing and/or providing meals for the cared-for person (baking requirements, cooking requirements, information on special diets, administration of PEG probe, etc.),
  • information on the required tasks related to the care of the household of which the cared-for person is a part (cleaning and washing, repairing/reporting repairs, cleaning windows, snow ploughing, etc.),
  • information on the forms of assistance required for the care recipient’s leisure activities (accompanying the person concerned on walks, visits, attending religious services, reading, interpreting, etc.),
  • information on the requirements of the cared-for person / his/her representatives for care staff (qualifications, education, gender, age, language skills, smoking habits, course attendance, nationality, skills and knowledge, etc.),
  • records of the care staff who have been/will be sent to the cared-for person concerned.

Simply put, in such a sensitive area as the provision of nursing care, home care, au pair services and/or services provided by nurses to persons in need of these forms of care, we cannot afford to neglect any detail relating to your medical condition that could affect your needs and/or the scope, course and nature of the services we provide. That is why we need to know your health condition in great detail.

Your aforementioned personal data will be used for the purposes set out in points 1. – 37. point 4) collected in the following ways:

  • through questionnaires that will be sent to you electronically and/or by post,
  • through the information you provide when you register and continue to use your user account set up on our website,
  • by means of records/records kept on the basis of personal interviews conducted with you by authorised employees of our company or our business partners,
  • through the information you provide to us by phone or SMS,
  • through information you provide to us electronically, in particular but not limited to email, online questionnaire(s), chat(s), electronic conference call and/or video call tools (Skype, etc.),
  • through interactions with our company or our business partners and our employees or our business partners’ employees via social networking tools (Facebook, Twitter, Linked-in, etc.),
  • through interactions with our company or our business partners and our employees or our business partners’ employees at recruitment events and events organised by our company or our company’s business partners,
  • processing the documents you provide us with, in particular but not limited to CVs, cover letters, applications, applications, personal documents, proof of education and certificates and attestations proving your qualifications or previous work experience,
  • the transfer of your personal data from authorised and authorised third parties who already process your personal data for the purpose of providing, arranging or locating the ordered care services, home assistance services, au pair services or nurse services and who are authorised to transfer your personal data to our company and/or our business partners.

Article IV.

Period of processing of personal data

The length of time we will process and store your personal data will directly depend on the scope of our services you will use. In principle, however, it can be said that we will keep your personal data to the extent necessary at least for as long as you have a demonstrable interest in our services (use of our website, logging into your user account, the continuation of a civil, commercial or employment relationship with our company) and until all legal rights have expired (e.g. employer’s obligations to keep records of its and its employees for the statutory period in relation to health and/or social insurance), civil, commercial or employment law time limits (e.g. limitation of claims) arising from acts performed by you in relation to our company or performed by our company in relation to you.

Article V.

Disclosure and disclosure of personal data to recipients and third parties

The terms and scope of disclosure of your personal data are entirely dependent on the scope of our services you choose to use.

1. Unregistered user of our website

If you are only browsing our website as a non-registered user, the anonymised data referred to in Article III. Point 1. are not shared with any other recipients and/or third parties and are solely for the purpose of improving the functionality of our website, extending and improving its features and adding content that our users have expressed an interest in.

2. Registered user of our website

If you register on our website without demonstrably expressing an interest in any of our services, your personal data may be disclosed to our business partners for the purpose of contacting them to offer our services or the services of our business partners.

3. The user of our services consisting in searching for suitable employment and/or business opportunities

Provided that you enter into an agreement or contract with our company and/or our business partners to seek employment, commercial or civil law opportunities for the performance of work activities or the provision of services, or otherwise confirm your interest in doing so by an unquestionable act on your part, in order for our company and/or its business partners to start searching for the above-mentioned opportunities for you, your personal data will be kept to the extent strictly necessary, but as a general rule to the extent of:

  • first name (without surname),
  • brief self-presentation and self-description,
  • language skills,
  • information on the highest level of education you have attained,
  • information on the courses and training completed,
  • information on previous work experience,
  • a short testimonial of our company,
  • the date on which you are ready to start work or to start providing the agreed services,
  • age,
  • date of birth,
  • Height,
  • weight,
  • nationality,
  • address of permanent residence,
  • personal status (single, married, divorced, widowed),
  • information on driving licences,
  • smoking habits,
  • information on trade licences,
  • information on fitness for work/service in terms of health,
  • information on food preparation/cooking skills,
  • hobbies,

sent to the recipients who, on the basis of the requests you have made (e.g. country of residence, region(s) specified, language skills required, nature of work activities, etc.) will be profiled as suitable candidates for your work activities or services. In case of interest on your part and on the part of our contacted candidates, your other personal data listed in Article III may be sent to the candidates in question. Point 3. this Privacy Policy and the Personal Data Processing Policy.

4. The user of our services of finding suitable staff to provide care and personal assistance services

If you agree with our company that we or our business partners will search for suitable workers to perform care activities, nursing activities, home care assistants or au pairs, in order to find and confirm interest in the most suitable candidates our company will send them to the extent necessary, but at least to the following extent:

  • the name (of the data subject as a service provider and/or as a service recipient),
  • the surname (of the data subject as a service provider and/or as a service recipient),
  • the address of the permanent, temporary residence or place of residence of the data subject (of the data subject as a service provider and/or as a service recipient) – street, postal identification number, city/municipality, state,
  • telephone number (of the data subject as a service requestor and/or as a service recipient) – landline, mobile phone,
  • email address (of the data subject as a service provider and/or as a service recipient),
  • the requirements of the person concerned for the staff to be provided (work experience, gender, housekeeping experience, housekeeping budget experience, smoking habits, age, driving licence, any other requirements),
  • the required duration of care services,
  • the requested date of commencement of receipt of care services,
  • information on whether the person concerned is the only one to receive care services,
  • date of birth,
  • Height,
  • weight,
  • information on the person’s ability to move (walking independently, with aids, in a wheelchair, lying down) and mobility aids,
  • information about the hearing and visual aids of the person concerned,
  • information on the ability of the person concerned to go to the toilet (independently, with assistance, insertion of a catheter, incontinence, hygiene, etc.),
  • information about the mental state of the data subject and his or her behaviour,
  • information on the ability of the person concerned to orient himself in time and space,
  • information on the needs of the person concerned for regular night-time care,
  • any other relevant information concerning the health of the person concerned,
  • information on the accommodation provided for the staff providing care services to the person concerned (house/apartment, urban/rural, size, separate room, sanitary facilities, internet access, shopping facilities in the area and other relevant information on the accommodation).

In the event that the candidates in question express an interest in being seconded for the purpose of carrying out the provision of care services, home assistance services, nurse services or au pair services, your other personal data listed in Article III may also be provided to these candidates in preparation for their provision of services to you. Point 4. this Privacy Policy and the Personal Data Processing Policy.

Article VI.

Rights of data subjects

As a data subject, t. j. the person whose personal data we process, you have the following rights in relation to our company, as the controller of the information system through which it is processed:

1. The right to obtain confirmation from us as to whether we are processing your personal data, the right of access to that data and the right to information about:

  • the purpose(s) of their processing,
  • categories of personal data concerned,
  • the categories of recipients to whom your personal data has been/will be disclosed,
  • criteria for determining the period for which your personal data will be processed,
  • Your right to request the correction or deletion of your personal data,
  • the right to lodge a complaint with the supervisory authority,
  • the source from which we obtained your personal data,
  • on the use of automated decision-making, including profiling..

We would like to add that the answers to these questions, with the exception of confirming whether we process your personal data, are already contained in this Privacy and Data Processing Policy.

2. The right to ask us to correct your incorrect personal data and to complete your incomplete personal data.

3. The right to ask us to delete your personal data concerning you in accordance with the provisions of Article 17. GDPR Regulations.

4. The right to ask us to restrict the processing of personal data under Article 8. GDPR Regulations.

We would like to point out that any limitation of the scope of processing of your personal data compared to the scope requested by our company may result in the impossibility or limited ability of our company to provide you with the services you are interested in.

5. The right to obtain from us your personal data that you have provided to us in a structured, commonly used and machine-readable format and the right to transfer that data to another controller.

Article VII.

The text of the data subject’s consent to the processing of his or her personal data:

The person concerned is hereby, within the meaning of Article 4. Point 11. a Article 6, point 1. (a) Regulations of the European Parliament and of the Council No. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter also referred to as the “GDPR Regulation“), as well as in accordance with § 5 letter a) and § 13 par. 1. letter a) of the Act of the Slovak Republic no. 18/2018 Coll. on the protection of personal data and on amendment and supplementation of certain laws (hereinafter also referred to as “Act No. 18/2018 Coll.“) and within the meaning of § 4 par. 3. letter d) and § 11 of Act no. 122/2013 Z. z. on the protection of personal data and on amendment and supplementation of certain laws (hereinafter also referred to as “Act No. 122/2013 Z. z.“) declares that it grants:

  • freely,
  • seriously,
  • Definitely,
  • clearly,
  • familiar with the Privacy Policy and the Personal Data Processing Policy drawn up and issued by the Controller
  • aware of all the legal consequences of their actions,

a s s e s s m e n t

– companies ATENA – GLOBAL s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID No.: 50779346, registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 31786/S,
companies ATENA – PERSONAL CONSULTING s.r.o., registered office: Komenského 1207/13, 050 01 Revúca, ID No.: 46004441, registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 19605/S
ATENA – PERSONAL s.r.o., with registered office at Komenského 1207/13, 050 01 Revúca, ID No.: 46165070, registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 20174/S,
– the non-profit organisation ATENA n.o., with registered office: Námestie SNP 14, 974 01 Banská Bystrica, ID No.: 45736219, registered in the Register of Non-Profit Organizations of the District Office of Banská Bystrica,
EXCELLENT SOCIAL CARE S.R.L., with registered office: Municipiul Timişoara, Calea ARUDULI, Bloc 34, Etaj P, Judet Timiş, ID No.: J35/757/15.03.2016, registered in the Official Commercial Register of the Romanian County of Timiş(Oficiul Registrului Comertului De Pe Langa Tribunalul Timis) (hereinafter also referred to asthe “Operators” and in the singularthe “Operator“),

s u p p o r t i n g t h e s e p r o v i d e r s o f t h e s u b s e r v i c e s p r o v i d e d t h r o u g h t h r o u g h :

  • questionnaires, which have been and for the purpose of further updates may continue to be handed over to the Data Subject when he/she visits a branch of the Controller, or when visiting branches of its business partners, or sent electronically to the email address of the Data Subject, or by post to his/her postal address,
  • the information provided or further provided by the Data Subject during registration and further use of his/her user account established on the Operator’s website,
  • by means of records/records made on the basis of personal interviews conducted or to be conducted with the Data Subject by authorised employees of the Controller or its business partners,
  • information provided or further provided by the Data Subject to the Controller and/or its business partners by telephone or by SMS messages,
  • information provided or provided by the Data Subject to the Operator and/or its business partners electronically, in particular but not exclusively by email, online chat(s) and other tools for electronic conference calls and/or video calls (Skype, etc.) and similar forms of electronic communication,
  • interactions of the Data Subject with the Controller / its business partners and its / their employees via social networking tools (Facebook, Twitter, Linked-in, Whatsapp, etc.),
  • interactions of the Data Subject with the Operator / its business partners and its / their employees at recruitment events and actions organised, co-organised or participated in by the Operator or its business partners and its / their employees,
  • any documents provided by the Data Subject to the Controller and/or its business partners, in particular but not limited to CVs, cover letters, applications, applications, personal documents, evidence of education and certificates and attestations proving his/her qualifications or previous work experience,

to the extent provided for in Article III. points 1., 2., 3. or 4. depending on the agreed level of cooperation between the Data Subject and the Controllers and for appropriate purposes according to Article III. point one, two.., 3. or 4. appropriate to each level of cooperation.

The data subject acknowledges that in addition to his/her explicit consent, or depending on the chosen level of cooperation with the Controller(s), the legal basis for processing his/her personal data may be that:

  1. The processing of the data subject’s personal data is necessary for the performance of a contract with the Data Controller and/or its business partners to which the data subject is a party, or to carry out pre-contractual measures at the data subject’s request;
  2. The processing is necessary to comply with a legal obligation of the Controller;
  3. The processing is necessary to protect the vital interests of the Data Subject or another natural person;
  4. The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
  5. The processing is necessary for the purposes of the legitimate interests pursued by the Controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data.

The data subject gives his or her consent to the processing of his or her personal data for a period of time that is determinable on the basis of the criteria set out in Article IV. Privacy Policy and Personal Data Processing Policy.

The data subject further consents to the Controllers being entitled to transfer his or her personal data to the extent necessary and depending on the level of cooperation agreed under Article III. Privacy Policy and the Personal Data Processing Policy also to third parties to the extent and for the purposes set out in Article V. Privacy Policy and Personal Data Processing Policy.

At the same time, the Data Subject acknowledges that in the event of successful employment mediation by the Operator(s), his/her personal data will also be provided to the Centre of Labour, Social Affairs and Family of the Slovak Republic pursuant to the provisions of § 28 letter. (b) of Act No. 5/2004 Coll. on employment services as amended.

The data subject shall have the right to withdraw his or her consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal. In addition to the withdrawal of his or her consent, the data subject shall have all other rights set out in Article VI. Privacy Policy and Personal Data Processing Policy.